We currently operate a TELEPHONE FIRST TRIAGE SERVICE.

WE REMAIN OPEN TO TREAT MEDICAL PROBLEMS, HOWEVER YOU WILL NOW SPEAK TO THE DOCTOR FIRST. If the doctor needs to see you face to face they will arrange a time for you to attend the surgery. The receptionist will ask you for a short summary of your problem, don’t be alarmed, this helps the doctor to prioritise calls if it is a particularly busy day in order to deal with the most urgent problems. If a receptionist advises you that there may be another service that you could use instead of the GP then please try that service first, there are often many community services that patients can self refer to that are more appropriate and can often see patients that same day.

We continue to treat, manage patients and prescribe medications, but this may be done by telephone.

If you have questions or concerns, please telephone the Surgery, as we cannot reply via this website.

Make a Triage Appointment

Call in at reception or telephone the surgery (028 3832 7626 - option 2).

Book an Appointment Online -(This service is currently suspended)

We are pleased to offer online appointment booking.  In the first instance we are only offering appointments to see the doctor.  If you would like to use this option click here for the registration form.  Post the completed consent form to the Practice Manager to receive your PIN number. Once you have completed your registration, you can book and cancel your appointments online.

 Click Here to book/cancel your appointment online 

Appointments for the Treatment Room Nurse

The treatment room is open for blood tests, dressings and nursing procedures each morning and afternoon (excluding Wednesday afternoon and public holidays.

Appointments for Specialist Clinics

Patients with chronic diseases such as Asthma, COPD, Coronary Heart Disease, etc. will be offered an appointment for annual review.  However, your Nurse Specialist might also want to see you on other occasions.

Appointments for specialist clinics are available most afternoons, depending upon the specialty (excluding Wednesdays and public holidays). 

Receptionists have been asked by the doctors not to offer any "on the day" appointments.

You will be asked to leave a contact telephone number and the doctor will call you back to discuss the patient's symptoms and concerns.

If the doctor feels that it is necessary for the patient to be seen, an appointment will be offered for later in the day (probably during the afternoon).

These changes were introduced to help protect our patients against COVID 19.  Patients and staff felt that the system worked well so we decided to continue to deal with all GP appointments this way.

Home Visits

Our doctors typically see four patients in the practice in the time it takes to do a single home visit (not counting the travelling time).  For this reason, we ask our patients to come to the practice if at all possible.

However, we can visit you at home if your condition means you can not attend the surgery.  Please ring before 10am (028 3832 7626 - option 2) to arrange a visit and let us know if your condition is urgent.

Telephone Advice

We offer telephone appointments each day for patients who wish to speak to a doctor.

Please telephone the surgery at 8.30am (028 3832 7626 - option 2), you will be asked to leave a telephone contact number and some information about your probe and a doctor will return your call.